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Items purchase in the last 20 days.
Full priced products in the same conditions as you received it.
Items must be undamaged, unworn, unwashed with all tags and hygiene seal attached in its original packaging.
Products on sale.
Orders placed online cannot be returned to our retail locations.
Orders placed at retail locations cannot be returned online.
If the order has not been shipped, it may be possible. Please contact us immediately with your request.
Unfortunately, we are not able to cancel an order after it has been confirmed through our system and payment has been received.
Yes we offer store credit. It will be valid for 3 months.
After dispatch, your order will arrive within 3-8 business days within the US.
International orders may take 7-20 days for standard shipping, depending on your location
Please allow up to 1 business day for processing.
We recommend to reach out to the shipping carrier responsible for delivery and quote your tracking number as they will have the most up to date information. If you still require assistance contact us.
Once our team receives your returned package and verifies the item and the condition that it is in, it will take 15 business days to process.
If you want to have more information about the status of your refund please contact us.